FAQs

Q#1: Can I change my order?

Answer: We’re unable to make any changes to your order once you’ve hit the ‘place order’ button.

Q#2: When will my order ship?

Answer: After your payment is verified, it takes up to 24 hours to process and ship your order.

Q#3: I need to change something on my order. How can I do that?

Answer: If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.

Q#4: How do I know if my order has shipped? Can I track it?

Answer: Once your order ships, you will receive an email containing your tracking number. You can track your order at any time.

Q#5: Do you ship globally?

Answer: Yes we ship globally.

Q#6: Is my personal information kept private?

Yes, in accordance with the new and updated data protection act we promise to keep your information private and secure.

Q#7: What can I do if my order is going to the wrong address?

If your parcel has already been dispatched, we are unable to change your shipping address for you.

If you have any inquiries, please feel free to contact us:

 

• Address: 25 Town Centre Court, 2906 unit, Toronto ON M1P0B4, Canada
• Phone : +1 437-219-5531
• Email : info@almoes.com