Return & Refund Policy
Return:
We hope that you'll love everything you ordered from https://www.almoes.store/ But if you are not satisfied, you can return or exchange it within 30 days from the delivered date.
Note: We aren't able to accept returns or exchanges unless they have been authorized by our Customer Service team info@almoes.com. We do not accept returned items that were sent back directly without notifying us first. If you want to returns or exchanges, please contact us to provide your Order Number and state the reason. After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.
We're sorry you didn't love your ordered from https://www.almoes.store/. Read the instructions below to learn more about returns or exchanges.
CIRCUMSTANCES WHERE WE OFFER RETURN & REFUND:
- WRONG PRODUCT:
If you discover your order is damaged please contact via email: info@almoes.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement product immediately.
-
What is the restocking fee?
No restocking fee
Refunds (if applicable)
Generally, you will receive a refund within 10 business days. (If no refund is received within 10 days, please contact us via email)If you find your product defected please contact us via email:
info@almoes.com With photos of the defect product, order number and order name where we will send you the new product immediately.
Note: All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and there will be no refund.
For more information:
Phone number: +1 1437-219-5531
Email Address: info@almoes.com